Frequently asked questions

We meet on Google Meet for 50 minutes. All you need is a computer, tablet or phone with a microphone. You’ll find the meeting link in the confirmation email and in your personal area. I send you a reminder the day before and one hour before; if you prefer, you can add the lesson to your own calendar from your area and set your own reminders.

No, the calendar shows times in your device’s time zone. If you travel, you can change it whenever you like.

No, except for your right of withdrawal within 14 days of purchase. But you can reschedule it up to 8 hours before it starts, as often as you like. With less than 8 hours to go, the lesson can no longer be moved. If you don’t join, the lesson counts as done.

3 months from purchase. In your student area you can always see how many lessons are left and when the pack expires.

No, there is one trial per student.

By card (including Apple Pay and Google Pay), PayPal or bank transfer. With a bank transfer, you can book your lessons only once the payment has arrived and I have confirmed it. If the transfer doesn’t arrive within 3 days, the order is cancelled.

My invoices are VAT-free. Italian law requires a €2 revenue stamp on those above €77.47, which is added to the total. You see it before paying.

Yes: you have 14 days from purchase to withdraw. I refund the lessons you have not taken yet.

A workshop runs with at least 3 people. If we are not there 24 hours before, you get a credit for another workshop. If you prefer, I refund you in full.

In your student area you will find a personal link to send to anyone you like.

When your friend buys a pack of 5, 10 or 15 lessons, you get 1 free lesson, valid for 3 months. The trial lesson and single lessons don’t earn the free lesson.